FAQ

Q. What shipping options are available – overnight, standard, air mail, international, domestic, etc.

A: UPS and FedEx. Ground, Second day, Overnight, we do not ship international

Q: How much will each shipping method cost the customer?

A: Cost will depend on the weight of the product. Specific costs associated will be selected at check-out when choosing the shipping options.

Q: How long will it typically take to get my product

A: Items in stock are shipped same day, Monday-Friday when received by 2pm Pacific Time. See below for typical shipping times.

Q: Are there restrictions of where you can deliver?

A: We are unable to ship to PO boxes.

Delivery Options:

We know that getting your products on time is important to keep your project on-track. We use several couriers to deliver goods from EtherWAN to all over the US and choose the carrier getting you the order in the quickest time depending on the size and weight of the package. Upon checkout, you have the option to select ground, 2-day, or overnight shipping.

Shipping Costs:

Shipping costs will depend on the size and weight of the product and the Shipping Carrier that is chosen. Specific costs associated will be selected at check-out when choosing the shipping options.

Estimated Time of Arrival:

Please see below for information on when you will receive your order:

Delivery Type

Order placed before 2:00 p.m. Pacific Time

Order placed after 2:00 p.m. Pacific Time

Ground Shipping

3-5 business days

4-6 business days

2-day

2 business days

3 business days

Overnight

Following day

2 business days

Tracking:

All of our delivery options are trackable. Once your order has left our warehouse, you will receive an email notification with a link to your tracking information for your parcel. You can also find shipping and tracking information for your orders under ‘My Orders’.

Order Cut Off:

In-stock orders placed by 2:00 p.m. CST will be fulfilled by our warehouse same-day. If your order is placed after 2:00 p.m. CST, your order will ship the following business day. Our warehouse fulfills orders Monday-Friday, with the exception of holidays.

Shipping Restrictions:

We do not ship to P.O. Boxes or internationally. For international orders, please visit Where to Buy.

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